How to Automate SaaS User Offboarding?

If you’ve ever had to offboard a user manually, you know the struggle. It’s a frustrating, time-consuming process that no one enjoys—but getting it wrong can lead to serious security risks. When an employee leaves, their access to corporate systems, SaaS applications, and sensitive data must be revoked immediately. Otherwise, you risk data breaches, compliance violations, and unauthorized access to critical information.

While your Identity Provider (IdP) can help, it’s not always enough. Offboarding managed accounts tied to your IdP is relatively straightforward: deactivating a user in Okta, Microsoft Entra ID (formerly Azure AD), or Google Workspace can automatically revoke access to some SaaS applications. But here’s the catch—what about the unmanaged accounts? Those rogue SaaS tools your employees signed up for using their work email but never registered in your IdP? That’s where things get messy.

The Limits of Your IdP in Offboarding

Your IdP does a great job managing user access for the apps it knows about. When an employee leaves, their access to company-approved tools is shut off. But most companies suffer from SaaS sprawl—an explosion of unapproved, unmonitored tools used by employees to work faster and smarter.

Think about it: how many of your team members have signed up for free productivity apps, AI assistants, or marketing platforms without telling IT? These shadow IT accounts don’t get deactivated when an employee leaves. That means a former employee may still have access to customer data, product plans, or financial files—without you knowing it.

The Challenge of Unmanaged User Accounts

Even if IT teams try to track these down, the process is tedious and ineffective at scale. It means digging through email logs, guessing what apps were used, attempting password resets, and manually submitting deletion requests. That’s not just inefficient—it’s a security risk.

All it takes is one forgotten account with access to sensitive data for your company to face a compliance nightmare or a data breach.

Waldo Security: Offboarding Managed and Unmanaged Users

This is where Waldo Security changes the game. Instead of relying solely on your IdP, Waldo automates the offboarding process for both managed and unmanaged SaaS accounts.

• For managed accounts, Waldo integrates with your IdP (like Okta, Entra ID, and Google Workspace) to ensure seamless deprovisioning across connected SaaS apps.

• For unmanaged accounts, Waldo scans your environment, detects shadow IT linked to corporate credentials, and lets you revoke access, initiate deletions, or alert security teams.

Want to see how it works? Explore how Waldo automates SaaS offboarding.

The result? A truly comprehensive offboarding strategy. No more forgotten accounts. No more guessing. Just better security and compliance without the manual labor.

Why Offboarding Automation Matters

Employee transitions are inevitable—but identity risk doesn’t have to be. Automating SaaS offboarding isn’t just about saving time. It’s about preventing the kind of silent, persistent access that leads to breaches.

By combining your IdP with tools like Waldo Security, you create a full-stack offboarding workflow that covers everything—including those untracked, unsanctioned apps your team never mentioned in a ticket.

It also helps you maintain alignment with compliance frameworks like ISO 27001 and SOC 2, where user access and data control are critical.

Take Control of SaaS Offboarding

You can’t protect what you can’t see—and you definitely can’t deprovision what you don’t know exists. Waldo Security eliminates the blind spots by bringing unmanaged accounts into the light and automating the offboarding process before risk turns into a headline.

Ready to tighten your offboarding process and eliminate hidden threats?

Visit WaldoSecurity.com and see what you’ve been missing.